SHIPPING & DELIVERY POLICY

At Urban Classic Style, we are committed to delivering your curated pieces with the same care and attention to detail that goes into their selection. Our shipping policy is designed to be transparent, reliable, and focused on providing you with a seamless experience from checkout to arrival at your door.

Order Processing
All orders are processed and prepared for shipment from our dedicated fulfillment centers within the standard business timeframe following order confirmation. Please note that order processing occurs on business days, excluding weekends and major holidays. During periods of high demand, such as new collection launches or promotional events, there may be a slight extension to standard processing times. You will receive an email confirmation once your order has been successfully placed and a subsequent notification once it has been prepared and handed over to our shipping carrier.

Shipping Methods & Delivery Timelines
We partner with leading global and regional carriers to offer a range of reliable shipping options to suit your needs. The specific methods available, along with estimated delivery timelines and any associated costs, will be clearly calculated and displayed for your review during the checkout process. These estimates are based on your verified shipping destination and the service level you select. It is important to understand that the delivery timelines we provide are estimates, not guarantees. While our carriers strive for punctuality, transit times can occasionally be affected by factors outside of our direct control, such as customs clearance procedures, inclement weather, or regional logistical delays.

Shipment Confirmation & Tracking
Once your order leaves our facility, the journey begins. You will receive a shipment confirmation email containing your unique tracking number and a direct link to monitor your package’s progress. We encourage you to use this tracking feature for the most up-to-date information on the status and location of your delivery.

International Shipping & Customs
Urban Classic Style proudly serves a global community. For orders shipped outside of our primary domestic region, please be aware that you, as the recipient, are solely responsible for any and all import duties, customs taxes, and brokerage fees levied by the destination country. These charges are determined by your local government and are not included in the item price or our shipping costs. We recommend contacting your local customs office for information on potential fees prior to placing an order, as these can vary significantly. Packages may be subject to inspection and clearance by customs authorities, which can sometimes add to the estimated delivery time.

Shipping Address Accuracy
A correct and complete shipping address is crucial for a smooth delivery. Please double-check that all details—including street name, apartment or suite number, city, state, and postal code—are entered accurately at checkout. Urban Classic Style cannot be held responsible for orders delayed or lost due to an incorrect or incomplete address provided by the customer. If you realize an error has been made, please contact our customer support team immediately; however, we may not be able to intercept or modify an order once it has entered the shipping process.

Delivery & Package Acceptance
Our carriers will deliver your package to the address provided. For your security, some services may require a signature upon delivery. If you are not available, the carrier will typically leave a notice with instructions for rescheduling delivery or picking up the package from a local facility. It is the customer’s responsibility to ensure someone is available to accept the delivery or to make alternative arrangements as per the carrier’s notice. We are not liable for packages once they have been marked as delivered by the carrier. In the rare event that a package is lost in transit, please contact us, and we will initiate an investigation with the shipping carrier.

Policy Updates
Urban Classic Style reserves the right to update or modify this shipping policy at any time to reflect changes in our logistics network, carrier services, or business operations. Any such changes will be effective immediately upon posting the revised policy on our website. For the most current information regarding shipping, we encourage you to review this policy at the time of your purchase.

Thank you for choosing Urban Classic Style. We appreciate your trust and look forward to ensuring your order arrives safely and stylishly.